Everything: December 2016

Why Askmebuy.com (Askmebuy) Better Than Ezbuy.my (Ezbuy)?

为什么Askmebuy.com (Askmebuy) 好过Ezbuy.my (Ezbuy)？

vs

Below is the data collecting and updated at 2016-Dec-14
以下是数据收集并最后更新日期为2016年12月14日

Many customer asked! 很多顾客问！
Ezbuy PRIME really good?Ezbuy PRIME 很好吗？

Ezbuy have prime only RM8.80 can send out all items! But Askmebuy doesn’t have?
Ezbuy 有 Prime 只需RM8.80 可以寄出所有商品！但是 Askmebuy 没有？

Yes. Askmebuy doesn’t have but did you know how prime work?
是的. Askmebuy 没有，不过您知道Prime如何运作吗？

First, to use prime you must select the items from their prime category.
首先，要使用prime你必须要选prime内的商品才可以使用。

Why Ezbuy must let customers select the prime item?
One reason, them make the prime item expensive than others.
为什么 Ezbuy 要顾客们一定要买prime 的商品呢？只有一个原因，prime的商品单价比较贵。

Really? Let compare it!真的吗？我们来比较吧！

Prime Item compare list:
Prime商品比较清单：

Item 1:
Ezbuy Prime Item :
Ezbuy Prime 商品：

https://ezbuy.my/product/45153.html (Selling RM27.86)

Askmebuy Item:
Askmebuy 商品：

http://askmebuy.com/en/item/537858456116.html (Selling RM26.00)

RM1.86 not much. How about expensive item?
RM1.86 不贵啦。那贵重商品呢？

Ok Compare next Item...好的，比较下一个商品吧。。。

Item 2
Ezbuy Prime Item :
Ezbuy Prime 商品：

https://ezbuy.my/product/906497.html (Selling RM1,515.86)

Askmebuy Item:
Askmebuy 商品：

http://askmebuy.com/en/item/44228031355.html Selling RM718.00)

Different ... RM 797.86 So you know why can enjoy RM8.80 shipping cost?
相差RM797.86。。。现在你知道为何你可以享有RM8.80运费了吧？

Prime Weakness:
Prime 的弱点：

Item cost expensive than askmebuy.com
商品单价贵过 askmebuy.com
Less item in prime, no suitable for taobao customer
Prime里面的商品很少，不适合淘宝顾客们
Prime delivery period is very long, small item require 9 - 17days (but lot customer 1 month also no receive), big item require 15 - 26days (some 2 months not receive yet)
Prime 派送时效非常慢，小件商品最少需要9-17日才能收到（很多顾客1个月后还没收到），大件商品需要15-26日才能收到（有些2个月还没收到）

Askmebuy no Prime but our best record is 3 days customer can received after placed order!Askmebuy 没有 Prime 不过我们最佳的成绩是顾客下单后3日后收到货物！

Beside Prime, below is compare summaries between Askmebuy and Ezbuy !除了Prime,以下是Askmebuy 和 Ezbuy 的比较摘要!

Askmebuy	Ezbuy
Services Charges 服务费
Askmebuy 8% for order and only 5% for shipping cost Askmebuy 收8%订单的服务费和 5% 运费的服务费	8% services charges for order and 8% services charges for shipping cost 8% 订单的服务费和 8% 运费的服务费
Shipping Cost 运费
Askmebuy 1kg only CNY 21 convert to RM13.72 (Current rate 1.53) direct delivery to your home. For 11kg, You just need pay CNY 17.50 x 11kg = CNY 192.50 convert to RM 125.81 (rate 1.53).Our air shipping mostly is 3-5 working days can receive. Askmebuy 1kg只需CNY21 兑换成马币是RM13.72(当前汇率是1.53) 如果是11kg, 你需要给CNY17.50 x 11kg = CNY192.50兑换成马币是RM125.81 (当前汇率是1.53)。我们空运都是3-5个工作日可以收到。 Proof of Delivery (05^th sent out 10^th received for peak session Nov – Jan)：旺季时效证明（5号出货，10号收到） For low season (10^th sent out 12^th received!) 2 Days only: 淡季时效证明（10号出货，12号收到）需要2天而已 can check at: http://dpe.net.cn/Tracking.php 可以在这里追踪：http://dpe.net.cn/Tracking.php	1kg Priority air shipping delivery to your Home West Malaysia require RM28. For 11kg, You need pay RM20 x 11kg + RM8 = RM228.00 Priority delivery period stated: 2-5 working days (but many customer get it after that) 优等空运需要RM28寄送到你的西马的家。如果是11kg，你需要给RM20 x 11kg + RM8 = RM228.00 优等空运时效虽然写2-5个工作日（但是多数顾客都是这个时效后才收到） Complaint from customer (Ezbuy Facebook)顾客们的投诉（来自Ezbuy 面子书）
Currency Rate汇率
Askmebuy Current is 1.53 Askmebuy 目前是1.53 Mean you spend RM 1 can buy CNY1.53 item 您花RM1可以买到人民币1.53的商品 Currency rate more higher mean you spend less汇率越高，表示你花费越少	Current is 1.45 ,Hide by Ezbuy, view here 目前是1.45, Ezbuy 隐藏此汇率，这里显示 Mean you spend RM1 only can buy RM1.45 item 您花RM1只能买到人民币1.45的商品
Our Customer Services Quality 我们的客服质量
Askmebuy oder paid before 3pm, we will follow up at same day.订单在下午3点前支付，我们会在当天处理。 Shipment submit before 3pm, we will follow up at same day.出货单在下午3点前提交，我们会在当天处理。	No state when will follow up but lot customer complaint no follow up.没有表明几时会处理，不过很多顾客投诉没有跟进。 From Ezbuy Facebook you can view many complaint： Ezbuy 的面子书内您可以看到很多投诉 https://www.facebook.com/ezbuy.Malaysia/
Transparent System 透明化的系统
Askmebuy customer Review can show everything including photo to proof our system transparent and information is real (photo no repeat).顾客评价显示所有资料包过实图来证实我们的评价都是如实，那些照片都不会重复性！ http://askmebuy.com/en/review.html	Just text only but no photo provide to proof is real information or not 只是文字的说明，并没有任何资料来证明此评价是如实。 https://ezbuy.my/Help/UserReviews
Membership Benefit 会员优惠
Askmebuy member still can enjoy high level benefit if long period no any spending. (never downgrade) 会员依然可以享有高等级优惠，如果长期未花费。（从来不降级） High level will discount shipping cost for every KG of air shipping or small sea parcel.高等级会员空运或者海运小包裹每KG会有不同的折扣。 Points never expire, max can redeem RM40积分永不过期，最高可以对换RM40 Got Free Coupon to use for discount有免费的优惠券可以用来折扣。 Highest level member services charges only 2% 最高级的会员等级，最低服务费是2% Intro friend join can earn CASH forver.介绍朋友加入可以永久性赚取介绍费(现金)	Member level will downgrade if not spending for one month or spend less than condition. 会员等级会降级如果1个月内没花费或者花费不足条规也会降级。 No discount for any shipping cost even if you are at highest member level.即使你是最高级会员，运费也不会有任何折扣。 Points will expire, max can redeem RM30 积分会过期，最高可以对换RM30 Not Free Coupon没有免费的优惠券。 Highest level member services charges 4% 最高级的会员等级，最低服务费是4% Intro friend join only earn one time voucher.介绍朋友加入只得到一次性优惠券
Other Features 其他功能
Askmebuy will show arrived our China warehouse parcel in photo with weight for FREE without request. 抵达我们仓库的包裹可以免费显示重量和实图，无需要求 After pack will show the actual packed photo with actual measurement and actual weight for FREE without request. (Can know the actual parcel look which easy you to receive) 包装后我们会拍照包装好的样子并显示实重和体积让你参考，这功能也是免费无需要求都会显示。（这样你在收件前也可以知道你的包裹的样子，方便您签收） After sales all systemantics which can submit problem in order and we will follow up within 24 hours.售后全系统化，可以在订单内申请售后，我们也会在24小时内跟进并回复。 Livechat support easy to use by a click and fast reply.在线客服非常容易使用（只需一键）而且回复相当快 Provide Livechat, Email,Office Phone and Handphone, Whatapps, Wechat, Viber, Line, QQ and so on for easier customer contact us. 提供在线客服，电邮，办公室电话，手机联系，Whatapps, Wechat, Viber, Line, QQ 等等联系方式方便顾客联系	No have actual photo for arrive warehouse. 没有显示抵达仓库包裹的实图 No have actual photo after packed.没有显示包装好的包裹实图 After sales need send by email and reply very slow. 售后需要电邮要求，而且回复相当缓慢。 Livechat support hiding and hard to use. 隐藏性在线客服，比较难使用 Only have office tel, email to contact. Sometime office tel no pick up or email no reply at all. Complaint by customer. 只提供办公室电话，电邮联系而已。有时候电话也不接，电邮也没有回复。顾客投诉。